A Message from the organizers of the MSOM 2020 Conference
Our thoughts are with you and your families during these uncertain times.
Facing this pandemic has thrown us all into uncertain and unprecedented circumstances. As your MSOM 2020 Conference Co-Chairs, our top priority is always the health and safety of our conference participants and planning committee. To this end, we made the difficult, and we believe necessary, decision to cancel the 2020 MSOM Conference.
At this time, we ask for your patience as we “unplan” the conference and issue refunds to those who have already registered. To help you unplan your travel, please take note of the following:
- For hotel reservations: Guestroom reservations must be cancelled by the guest. If you have a current reservation at any of our conference hotels, you must contact the hotel to cancel your guestroom reservation.
- For your conference registration: No action is required. The Conference Planning team will automatically refund all registrants. Please note it may take up to 3-4 weeks for the refund to appear on your credit card statement.
- For the Airport Shuttle Bus: Remember to cancel your airport shuttle (Calgary to Banff). If you reserved your shuttle with our preferred supplier, the Banff Airporter, you are eligible for a full refund. To cancel your reservation with the Banff Airporter contact firstname.lastname@example.org
- Flights or other Transportation: Please remember to cancel flights, train or bus tickets.
If you require a supporting letter for any of your cancellation requests, please contact us at email@example.com
On behalf of the entire MSOM 2020 Planning Committees, we sincerely apologize for the inconvenience and disappointment these changes may cause you. If it becomes possible to turn this in-person event into an engaging virtual experience, then we will provide an update.
We very much appreciate and thank you for your patience and understanding.
Armann Ingolfsson, Alberta School of Business, University of Alberta
Osman Alp, Haskayne School of Business, University of Calgary